Faq Sections

My order
Which payment methods are available?

You can pay by credit card (secure payment), Paypal or bank wire.


Is there a minimum order amount?

Non, il n'y a pas de minimum de commande pour les achats sur notre site web.


How can I know the delivery costs before I place my order?

Before you confirm the order, you have the opportunity to see the shipping costs of the various transport companies.


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Husky mobile robot
Where can I find tutorials on how to program Clearpath Husky mobile robot?

To work with these tutorials you need to be comfortable with ROS and the catkin build system. Please familiarize yourself using the ROS and catkin tutorials. The following link presents a complet guide on how to program the Husky robot.


Where can I find a technical documentation of Husky ?

The following link presents a technical presentation of Husky.


how to move Husky in Gazebo?

Gazebo is a physical simulation with ROS support but works very well without. Here is the explanation link to control the Husky on Gazebo.


Jackal mobile robot
Where can I find tutorials on how to program Jackal ?

The following link presents a complet guide on how to program Jackal. There you will find a complete Sphinx-based tutorial to help you set up and use your Jackal mobile robot.


Where can I find a technical documentation of Clearpath Jackal mobile robot?

The following link presents a technical presentation of the Jackal robot.


Dynamixel servomotors
My Dynamixel servomotor is not detected, what can I do about it ?

Check that your Dynamixel servomotor is correctly configured. Do not hesitate to re-flash it with the ROBOTIS Software Roboplus. After re-flash remember to re-configure it. If the issue is not solved, contact us for an advanced support.


My motor works but it seems like there is an offset. Why ?

The motor is probably not well mounted. Check that you correctly mounted the horns by respecting the mark.


My Dynamixel servomotor seems blocked. I can't turn it even when it is not alimented.

There is probably a mechanical issue with the Dynamixel servomotor. You can directly contact us to get more advance support.


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Baxter collaborative robot
Is the 3D Model of Baxter available?

The access to this is limited to customers. Please send an email to support@generationrobots.com


Where can I find additional Info about Baxter Manufacturing

Just follow this link.


Where can I find additional Info about Baxter Research?

Just follow this link.


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Poppy Ergo Jr robot
I can not access to the web interface of the Poppy Ergo Jr

Please check that the Bonjour software to recognise http://poppy.local is installed. Just follow this link.


Despite the installation has been done, I can't log into the http://poppy.local interface. Why can't the computer detect my Poppy Ergo Jr robot?

The robot must be connected to the same local network as the computer, using an ethernet cable. If the robot is directly connected to the computer, the network must be shared by the computer. For more information, follow this link.


I need to flash an SD card. Where can I find an iso image for Poppy Ergo Jr?

It can be found in the "Easy and recommended way: use the Poppy Ergo Jr SD-card" section. Just follow this link.


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Robot Nao
I just received my Nao robot, I try to interract with it, but I don't get any answers.

Basic Channel needs to be installed on your Nao robot. For more information, just follow this link.


Can I download the Choreographe software before receiving my NAO robot, in order to start learning how to use it?

You can download the software for the robot. On the first start of Choregraph you can use the code below: 654e-4564-153c-6518-2f44-7562-206e-4c60-5f47-5f45 . To download the software, just follow this link.


Robot Poppy
My Odroid board does not work, how can I fix it?

I can not access to the web interface of the Poppy robot http://poppy.local.

Please follow the instructions to connect to the web interface.


Despite the installation has been done, I can't log into the http://poppy.local interface. Why can't the computer detect my Poppy robot?

The robot must be connected to the same local network as the computer, using an ethernet cable. If the Poppy robot is directly connected to the computer, the network must be shared by the computer. For further information, follow this link.


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Robot Turtlebot
The OpenUPS board on my TurtleBot 2i robot does not work, the NUC does not seem to receive enough power, and the battery is not charging.

You probably need to set up the OpenUPS board again. Start with downloading the OpenUPS software:

OpenUPS software for Linux
OpenUPS software for Windows
OpenUPS software set up manual
OpenUPS firmware

Once the software is installed, click on the "Settings" tab of the pop up window. Click on the "File => OpenUPS" button to load and replace the settings files.


What is Turtlebot3?

The Turtlebot 3 Burger mobile education base is a lightweight, compact, low-cost and customizable ROS-based mobile robotics platform. It is the perfect solution for anyone looking for a fun way to support their robotics programming workshops, but also for robotics apprentices, designers and developers.


How to install ROS on Turtlebot3?

The resources available for Turtlebot3 are very numerous. Here is a link to all ROS installations for TurtleBot3


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Alpha Mini humanoid educational robot
How to get other code for Alpha mini?

The alpha mini is sold with a single code. It is not possible to obtain more. The Alpha mini robot uses Google voice service and Google bills according to each application code.


Spot
What is Spot?

Spot is the best quadruped robot on the market. Presented by Boston Dynamics, it is able to perform many tasks:

  • Act in low light conditions, day or night
  • Walk up and down stairs or over rough terrain and get up in case of a fall
  • Move at a speed of 5.6km/h
  • Carry loads of 14kg and operate for 90min without interruption Detects obstacles to avoid them and bypasses them with a user-selected bypass
  • Easy to change batteries that recharge in 2 hours

A scalable platform: Boston Dynamics offers many payloads or robotic arms for Spot.

Easy to configure, it allows the addition of additional equipment such as a camera or a robotic arm. The Spot SDK is aimed at all developers looking to test new applications for monitoring, service or exploration.


what is quadruped robot?

The Spot robot is the only four-legged robot. This allows it, compared to the mobile bases on wheels, to climb stairs or obscales thanks to its 4 legs.


What does spot the robot do?

The Spot robot is a programmable robot. It can therefore have many applications such as the tracking of people, surveillance, support for manipulator arm. The Spot robot is delivered with a remote control. It is therefore piloting from the reception.


Various robotics
How to power your electronic device with a cigarette lighter?

Use DCDC input converter to control the voltage of your electronic devices. The most important is the power consumed by the devices. Size correctly to make sure that the DCDC used can provide enough. (Example: 3x AX-12A = 4.5 A, so you need it DC DC with at least 4.5 A) To buy DCDC converter you can contact us.


What does a LiDAR do?

Lidar is a remote measurement technique based on the analysis of the properties of a light beam returned to its emitter. It allows you to make maps, obstacle detection and localization.


Do self driving cars use LiDAR?

To be able to do obstacle detection the lidar is a safe value. The allows you to identify everything around on a 360 ° radius (Some Lidar are not 360°).


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ROS
Can you program ROS on Windows?

ROS is mainly based on ubuntu but it is possible to program ROS on windows. Here is the guide to follow.